Age policy and families: who can check in and who’s welcome
Arlo Midtown is family friendly and accepts guests of all ages, but the person who checks in must be 21 or older and present with a valid photo ID and method of payment. Children are welcome in rooms and restaurants; note that children aged 11 and up are typically charged as adults by some booking sites and the hotel enforces a mandatory Urban Fee that is not a meal plan.
In this guide
Who can check in
The minimum check-in age at Arlo Midtown is 21. Any guest under 21 must be accompanied by an adult aged 21 or older to complete check-in.
At arrival the guest checking in must present a valid photo ID and a method of payment; the hotel also places a security authorization at check-in. If you booked through a third party, the hotel still requires ID and payment at the front desk.
- Minimum check-in age: 21
- Under-21 guests: must be accompanied by a 21+ adult
- ID and method of payment required at arrival
| Requirement | Detail |
|---|---|
| Minimum age to check in | 21 years |
| ID required | Valid photo ID at arrival |
| Payment method | Card or accepted method presented at front desk |
Families and children — who’s welcome in rooms
Arlo Midtown describes itself as family friendly and welcomes children of all ages to stay in its rooms and suites. The adult completing check-in must be at least 21.
Room types that commonly suit families include Room, 2 Double Beds, Terrace; Room, 1 King Bed, Terrace (some are bookable with 2 Double Beds as noted); and the Suite and Suite (Arlo) for extra space. If you need specific bedding or an extra rollaway, request it when booking or contact the hotel directly.
- Children of all ages may stay; family-friendly dining is available on-site.
- Children aged 11 and up are generally charged as adults by some booking sites and at the property.
- Mention family needs (cribs, connecting rooms) at booking to confirm availability.
| Room name | Beds (as listed) |
|---|---|
| Room, 2 Double Beds, Terrace | 1 King Bed or 2 Double Beds |
| Room, 1 King Bed, Terrace | 1 King Bed |
| Suite (Arlo) | 1 King Bed |
Dining and kids — what’s included and what’s not
Arlo Midtown is not an all-inclusive property. Rates do not include meals or drinks; on-site dining outlets include Altair, The Bar Room at Altair, Café at Altair, and the seasonal rooftop ART Midtown when it is open.
The hotel applies a mandatory Urban Fee per room per night that covers in-room Wi‑Fi, two daily canned waters, daily Citi Bike passes, Alo Moves fitness content, and other perks — it does not cover meals.
- Altair: breakfast, lunch, dinner, weekend brunch and happy hour (hours listed by the hotel).
- Café at Altair: pastries and coffee in the lobby.
- ART Midtown rooftop bar is seasonal and may be closed outside its operating season.
| Charge | Covers |
|---|---|
| Nightly room rate | Room only (meals extra) |
| Urban Fee | Wi‑Fi, two canned waters, Citi Bike passes, Alo Moves, fitness access, and discounts |
| On-site dining | Paid separately (reservations available for Altair and ART Midtown) |
Policies affecting families: fees, pets and additional charges
A mandatory Urban Fee is automatically added to reservations; it is separate from the nightly rate and does not include food or beverage. If you booked via a third party, this fee may appear separately at check-in.
Arlo Midtown is pet friendly: up to two dogs or cats per room are allowed (each under 75 lbs) for a per-pet fee, and pets must be registered at the front desk and accompanied by an adult at all times.
- Urban Fee: mandatory per room per night (covers in-room Wi‑Fi, fitness access, etc.).
- Pets: allowed (dogs and cats only), registered at arrival; additional pet fee applies.
- Security deposit/authorization: a hold is placed at check-in; funds release timing depends on your bank.
| Policy | Key detail |
|---|---|
| Urban Fee | Mandatory, covers non-dining perks |
| Pets | Up to 2 dogs or cats per room; pet fee applies; register at front desk |
| Security deposit | Authorization taken at check-in; release varies by bank |
Check-in, early arrivals and practical tips for families
Standard check-in begins at 3:00 PM; the front desk accepts arrivals up until midnight and offers complimentary luggage storage for guests who arrive earlier. Early check-in (between 9:00 AM and 12:00 PM) can be requested for a fee subject to availability.
For late arrivals after midnight, the front desk is open 24 hours but the hotel provides instructions for any after-hours procedure. Ask about room-bedding layouts (for example Room, 1 King Bed versus Room, 2 Double Beds, Terrace) when you reserve to reduce surprises on arrival.
- Check-in: starts at 3:00 PM; front desk open 24 hours.
- Early check-in: available 9:00 AM–12:00 PM for a fee, subject to availability.
- Complimentary luggage storage available for early arrivals.
| Service | When/How |
|---|---|
| Standard check-in | 3:00 PM (front desk until midnight) |
| Early check-in | 9:00 AM–12:00 PM for a fee; subject to availability |
| Luggage storage | Complimentary for early arrivals |
Accessibility, fitness and family-friendly facilities
Arlo Midtown does not have a pool; instead it offers a 24-hour fitness and wellness studio with Peloton bikes, cardio equipment, weights and seasonal wellness programming like rooftop yoga.
The hotel provides accessibility features including a wheelchair-accessible path to the entrance and elevator, an accessible registration desk and public washroom, and accessible fitness facilities. For accessible guest rooms or specific mobility needs, contact the hotel before arrival to confirm room type and availability.
- No swimming pool on property.
- 24-hour fitness center included with the Urban Fee.
- Accessible public areas and fitness center; accessible rooms available on request.
| Facility | Notes |
|---|---|
| Fitness center | 24/7 access; Peloton bikes and cardio equipment |
| Pool | No pool at Arlo Midtown |
| Accessible features | Accessible path, registration desk, washroom and fitness center |
