Room (Urban)

The Urban Room is a bright, efficiently designed 170 sq. ft. city room with Midtown views. It has a desk, blackout drapes, climate control and hypo-allergenic bedding, so it works well for a city break or a business trip.

The room has 1 king bed and sleeps 2 guests. That makes it a natural fit for a couple or a solo traveller. Connecting rooms are available if your group needs more space.

The private bathroom has a bathtub or shower, a hair dryer and complimentary toiletries including shampoo and soap. Toothbrush and toothpaste and fresh towels are available on request.

You get a 55-inch LED TV with premium channels and streaming services including Netflix and Hulu, and pay movies. High-speed WiFi is included, as are local calls. The desk and electrical adapters make it easy to work from the room.

A mandatory Urban Fee of $37 plus tax per room, per night is added to every stay. It includes in-room WiFi, two cans of water daily, daily Citi Bike passes via the Lyft app, access to Alo Moves on-demand fitness content, local calls, 15% off food and beverage (excluding the Bodega) and 24/7 fitness center access. If you book through a third-party site, the fee is charged separately from your prepaid total.

There is no swimming pool, but the 24-hour fitness center has Peloton bikes, treadmills, ellipticals, weights and TRX equipment, plus a stretching room. On site you will find Altair for breakfast, lunch, dinner and weekend brunch, the Bar Room at Altair, and Café at Altair in the lobby, open daily from 6:30am to 11pm. The rooftop bar ART Midtown on the 26th floor is seasonal and opens in spring, summer and fall, weather permitting.

The hotel is at 351 West 38th Street. Times Square is about a 6-minute walk, and Madison Square Garden, the Javits Center and Broadway theaters are each about 8 minutes on foot. The 42nd St–Port Authority and 34th St–Penn Station subway stops are roughly a 4–6 minute walk away. Penn Station also serves Amtrak, NJ Transit and LIRR. Coney Island is about 45–60 minutes from Manhattan by subway, and Rockaway Beach is reached by the A train.

Check-in starts at 3:00 PM and check-out is at noon. Early check-in (9am–12pm) costs $50 and late check-out until 3pm costs $75, both subject to availability. The front desk is open 24 hours, and luggage can be stored if you arrive early. The minimum check-in age is 21, and a photo ID and payment method are needed. The hotel also authorizes a $100 security deposit. Tap-to-pay mobile wallets are not accepted, and debit cards are discouraged.

Arlo Midtown is family friendly, and children of all ages may stay. The Urban Room sleeps 2 on one king bed, so larger families may prefer connecting rooms. Children aged 11 and above may be charged as adults. Dogs and cats under 75 lbs are welcome for $20 per pet, per night. This room has braille/raised signage, lever door handles, a visual fire alarm and closed-captioned TV. The hotel is fully smoke-free.